U He Hive Mac Os X Download
FAQ
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A collection of mutual questions and bug. If y'all exercise non discover your question answered here, please contact united states of america.
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» Troubleshooting
Q: My u-he plug-in does not appear in my host / DAW. What practise I practise at present?
CLOSE 
On macOS 10.thirteen High Sierra and newer, it'southward possible that AU plug-ins don't show up in your host software immediately later installation. In such a example, delight completely reboot your Mac once. The adjacent time you lot launch your host, the new AU plug-in/s should finally prove upward.
Host applications cache plug-ins so they tin can load faster and avoid re-scanning every plug-in on startup. The verbal procedure required to articulate the cache depends on which host application you use. You lot will probably need to clear your host'due south plug-in cache. Don't worry, all your plug-ins will be re-scanned and available afterwards.
Here are some examples:
Apple Logic Pro 10
On macOS versions prior to 10.13 High Sierra, try this offset:
- Go to Preferences > AU Managing director
- Select the u-he plug-in(due south)
- Select Reset & Rescan
If that does not piece of work, quit Logic and effort this adjacent:
- Get to
/Users/*YOUR USERNAME*/Library/Caches/AudioUnitCache/ - Delete the file com.apple.audiounits.cache
- Restart Logic
Cockos Reaper
Attempt this first:
- Become to Preferences > Plug-Ins > VST
- Select Clear cache / re-browse
If that does non work, quit Reaper and delete the following files:
- Mac, in
~/Library/Application Support/REAPER/:- AU: reaper-auplugins-bc.ini
- AU: reaper-auplugins64-bc.ini
- VST: reaper-vstplugins.ini
- VST: reaper-vstplugins64.ini
- Windows, in
C:\Users\*YOUR USERNAME*\AppData\Roaming\REAPER\VST\:- reaper-vstplugins.ini
After deleting the files restart Reaper.
Ableton Live
Get to Preferences > File/Folder > Plugin Sources and do the following:
- Turn on Use Sound Units and/or Use VST Plug-In Arrangement Binder
If they were already turned on, then do a deep rescan past holding down the ALT key and clicking Rescan .
AVID Pro Tools
Depending on the combination of operating system and Pro Tools version you are using, you will have to delete these files past hand:
- macOS with Pro Tools 11+:
-
Macintosh HD/Users/*YOUR USERNAME*/Library/Preferences/Avid/Pro Tools/InstalledAAXPlugIns -
Macintosh HD/Users/*YOUR USERNAME*/Library/Preferences/Gorging/Pro Tools/Pro Tools Prefs
-
- macOS with Pro Tools x.3.half dozen+:
-
Macintosh Hard disk drive/Users/*YOUR USERNAME*/Library/Preferences/DAE Prefs
-
- Windows with Pro Tools 11+:
-
C:\Users\*YOUR USERNAME*\AppData\Roaming\Avid\Pro Tools\InstalledAAXPlugIns -
C:\Users\*YOUR USERNAME*\AppData\Roaming\Avid\Pro Tools\Pro Tools Prefs.ptp -
C:\Users\*YOUR USERNAME*\AppData\Local\Temp\AAX
-
- Windows with Pro Tools x.3.vi+:
-
C:\Users\*YOUR USERNAME*\AppData\Roaming\Avid\Pro Tools 10 -
C:\Users\*YOUR USERNAME*\AppData\Local\Temp\AAX -
C:\Program Files (x86)\Gorging\Pro Tools\DAE\DAE Prefs
-
If you cannot find the Library folder within your user path, please come across Q: Where do I discover the user Library folder?
Steinberg Cubase
Try this beginning:
- Go to Devices > Plug-In Information
- Select Update Plug-In Data
If that does not work, quit Cubase and delete the following files:
- macOS: in
~/Library/Preferences/Cubase/- VST: Vst2xBlacklist Cubase.xml
- VST: Vst2xPlugins Cubase.xml
- VST: VstPlugInfo.xml
- Win: in
C:\Users\*YOUR USERNAME*\AppData\Roaming\Steinberg\Cubase\- VST: Vst2xBlacklist Cubase.xml
- VST: Vst2xPlugins Cubase.xml
- VST: VstPlugInfo.xml
Later on deleting the files restart Cubase.
Q: The Plug-in shows a "No GUI Resources" error message, what can I practise? (Windows just)
Close
This can either be a file permission outcome or the issue of moving parts of the plug-in's files after the installation.
If you haven't touched any of the plug-in's files or folders after the installation, then check the entry for solving file permission bug.
If you did manually move files or folders to other locations afterward the installation of the plug-in, then it'south possible that the plug-in can't find its data directory anymore, that'southward where the graphics, presets etc. are located.
On Windows, our plug-ins consist of:
- the actual plug-in file (due east.one thousand. Diva.dll)
- a divide data directory (e.m. Diva.information)
That'due south all. If the data directory isn't in the same location as the plug-in, then a shortcut file is created by the installer to straight the plug-in to the actual location of the data directory (the shortcut will have the same proper name as the binder it points to).
So if yous move the plug-in file somewhere else, it doesn't know where to look for the data directory anymore considering no data folder or shortcut can exist found in the plug-in's new location. You tin manually create a shortcut to the data directory'due south location, but even that doesn't always solve the outcome (Windows 10 especially).
To solve this, remove the plug-in and its information directory once more (run into Here for details) , then decide on the actual last install locations for these elements and re-install. The plug-in's install path should exist where your DAW will look for plug-ins, check your DAW'due south Options/Preferences or transmission to larn more. For the data directories of our plug-ins, nosotros generally recommend this install path:
C:\Users\*YOUR USERNAME*\Documents\u-he\
If y'all already have a dissimilar path where you have other u-he products' information directories installed, utilise that 1 instead.
❖ Important:
The data directory needs to be in a location where access isn't restricted, so proceed it outside of whatsoever of the Programme Files or ProgramData paths!
Q: Why is my u-he plug-in crackling / playing random notes?
CLOSE
An intermittent crackling sound is the demo limitation for all our commercial plug-ins, except for Zebra2. After a few minutes of use, unregistered demo installations of our plug-ins will start occasionally playing back a vinyl-like static sound, roughly v seconds every 30 seconds.
Zebra2 uses a different demo limitation: after about xv minutes of utilise, it will start playing quasi-random notes, instead of the notes y'all send to information technology. The notes Zebra2 plays are restricted to C-E-B-R-A, where R stands for a randomly chosen annotation.
The demo limitations tin be removed by authorizing the plug-in installation with your registered name and purchased serial number.
See: Q: How practise I remove the demo limitation?
Q: A certain knob automatically resets itself. How practice I set up that?
Close
This is usually due to an unwanted MIDI assignment (or MidiLearn ). This means the knob (or control) in question was accidentally linked to a MIDI encoder, and is now constantly reset to the MIDI encoder's value upon ship change or reset.
For newer plug-in versions with dedicated Configuration section (look for a cogwheel icon in the upper right corner of the plug-in interface), click on the cogwheel, select the MIDI Table page and look for unwanted MIDI assignments, delete if necessary.
For quondam plug-in versions without the dedicated Configuration section, you can remove unwanted MidiLearn-ed parameters by right-clicking the knob (or control) and selecting MidiUnLearn .
❖ Tip: You tin can remove all MidiLearn-ed controls at once by deleting the file which saves all MIDI assignments.
On Mac OS Ten, you lot tin can discover this file here: ~/Library/Awarding Support/u-he/com.u-he.PLUGINNAME.midiassign.txt.
On Windows, the location of this file depends on which install path you chose for the Data directory. If you are non sure, use Windows' file browser (Explorer) and its search function to look for "PLUGINNAME.information", like "Diva.data" or "Zebra2.information". In in that location you will find a subfolder named Back up which contains the file you demand to delete: com.u-he.PLUGINNAME.midiassign.txt
For more info on our recommended install paths, run into this FAQ commodity.
Q: Why can't I automate the modwheel or pitchwheel?
CLOSE
You can, but you will need to depict a MIDI control alter (CC) curve in the MIDI clip to accomplish this, not an automation curve.
The reason for the separate methods has to do with the original MIDI definition from the 1980s. Mod wheel, pitch bend, aftertouch and others are are assigned a MIDI CC as they are performance controls and are recorded into the same MIDI clip as the MIDI notes. Automation came later with DAWs and plug-ins when people wanted to manipulate plug-in parameters inside their host applications. Automation does not use MIDI CC for the parameter changes.
Having mod wheel and pitch bicycle automation would be redundant and possibly create conflicts if you drew curves using both options.
Delight refer to your DAW/host aid documents for information on creating MIDI CC curves for the modern bike and pitch bicycle.
Q: Why is my Apple Magic Mouse irresolute values past itself?
CLOSE
This is due to the Magic Mouse's built-in inertia. The scrolling action continues for a little while subsequently y'all stop actively moving the scroll bicycle. The result is, if yous movement the cursor over an on-screen control, commencement to curlicue, and then motion the cursor over a different control, the newly selected control will automatically start irresolute.
You tin can avert this by non taking your finger off the scrolling expanse (forcing the scroll gesture to halt immediately), or by turning off your Magic Mouse'southward inertia option.
The inertia can be turned off in the Universal Access section of Mac OS X's Organization Preferences . You can find instructions on how to disable information technology here 
.
Q: Why does Presswerk fail to load when opening project files from another OS / platform?
Close
A issues exists in the Windows VST2 version of Presswerk 1.1.0 (and earlier) which affects cross-platform compatibility. This bug causes some host applications to fail to load Presswerk when opening projects created on different operating systems.
Please read this web folio for an outline of the problem and the options to restore cross-platform compatibility.
Q: How exercise I create a crash log file for debugging?
Shut
We have created crash log file templates for your convenience, listed beneath after product proper name in alphabetical order.
To download the template files, right-click on the links below and download the linked file (Each browser has a unlike choice, only it is usually something like Download linked file… or Relieve link equally… ). Be certain to save the .log files directly to your the Desktop, or remember to move them there after downloading.
- ACE
- Bazille
- BazilleCM
- Beatzille
- ColourCopy
- Diva
- Filterscape (also for FilterscapeQ6 and FilterscapeVA)
- Hive (as well works for Hive ii)
- MFM2
- Podolski
- Presswerk
- Protoverb
- Repro-one (works for Repro-i and Repro-5)
- Satin
- TripleCheese
- Twangström
- TyrellN6
- Uhbik (works for all Uhbiks)
- Zebra2 (as well works for Zebralette, Zebrify and ZRev)
- ZebraCM
- ZebraHZ
Q: Where tin I detect u-he plug-ins when using FL Studio?
CLOSE
Click the Channels entry in FL Studio'southward menu bar, select Add one… and and so go to More…
In the dialog that now opens upwards, look for the list entry that contains the name of your u-he plug-in. If there is not one, please click Refresh - Fast Browse (recommended) , which will instruct FL Studio to browse the plug-in directory for newly installed plug-ins.
If no new plug-ins get added to the list, then please make certain that you accept installed your u-he plug-in to the correct binder. You tin can set the path for the external VST folder in FL Studio'due south Options under File Settings - VST plugins extra search folder .
One time your u-he plug-in shows up in the listing, make sure that a niggling black F in a box is displayed beside that entry. If there is no F only just a grey/white box, so click that grey/white box and an F with the black box volition at present be displayed. This informs FL Studio to "use this plug-in" and to testify it in the plug-in menus.
You should now be able to load your u-he plug-in into FL Studio just similar whatsoever other musical instrument or effect.
Q: Known VST3 bug
Shut
Unfortunately, due to limitations in the VST3 standard, some features found in the VST2 versions of our plug-ins are not available in their VST3 versions.
- A unmarried MIDI CC only controls a unmarried plug-in parameter due to limitations of the VST3 standard.
- Presets with a dot (period) graphic symbol in their name may not display the name correctly and navigation may jump to beginning preset in folder.
- When using Cubase (before 9.v), if the MIDI programs folder is used, the starting time preset from this folder is loaded on startup.Nosotros therefore disabled MIDI program changes if the host is Cubase.
- GUI resizing does not work correctly in some hosts.
Q: Where do I find the user Library binder? (macOS merely)
Shut
Since Mac OS X 10.7 (Lion), the user Library folder (Mac HD/Users/YOUR_USERNAME/Library) is hidden past default.
How to access the User Library temporarily:
- Select a Finder window or click on your Desktop
- Select Go from the top bill of fare bar
- Agree down the Alt/Option key on your keyboard
- Library will now testify up in the menu, click on it to open your user Library folder.
❖ Tip
If yous observe yourself accessing the User Library folder oftentimes, you lot tin also make it visible in Finder permanently. (And reversibly.)
On macOS 10.14 Mojave :
- Open a Finder window, check that your user abode folder (house icon) is listed in the sidebar on the left
- If your user home folder is not listed there:
- Get into Finder's Preferences ( CMD + comma on keyboard)
- Switch to the "Sidebar" page at the peak of the preferences dialog
- Tick the checkbox next to your user home folder
- Close the preferences dialog and return to the Finder window
- If your user dwelling folder is (now) listed in the Sidebar, left-click information technology to navigate your Finder window there
- Hover your mouse over an empty groundwork area of the file/folder list window within your user home folder
- Right-click the empty background area and select "Show View Options" from the dropdown menu
- In the now displaying dialog, tick the checkbox "Testify Library Folder" virtually the bottom
You should now see the "Library" binder inside your user abode binder.
To hide the User Library folder again, follow above steps once more, but un-tick the "Show Library Binder" checkbox in the concluding footstep.
On macOS 10.13 High Sierra or before :
- Launch Terminal, then blazon the post-obit command:
chflags nohidden ~/Library - Press the Enter key
To hide the user library once more:
- Launch Terminal, and then blazon the following command:
chflags hidden ~/Library - Press the Enter key
Annotation: To type the ~ character, hold the Alt/Option key downwardly and press N on your keyboard.
» Demos and licenses
Q: Where do I download demo versions, and what are the limitations?
Close
Demo versions of our plug-ins are available on each production page. Read the system requirements to make certain the plug-in is uniform with your computer setup.
All u-he demo versions are fully functional, there are no time or functionality restrictions.
Unregistered demo installations of commercial u-he plug-ins will start playing dorsum a vinyl-similar static sound afterwards a few minutes of utilise. The sound is played dorsum roughly every 30 seconds and lasts 3-five seconds each time.
Zebra2 is the simply product with a different demo limitation: after about 15 minutes of apply, it volition first playing quasi-random notes, instead of the notes yous send to it. The notes Zebra2 plays are restricted to C-Due east-B-R-A, where R stands for a randomly called note.
The demo limitations can exist removed by authorizing the plug-in installation with your registered name and purchased serial number.
Come across: Q: How do I remove the demo limitation?
Q: How exercise I remove the demo limitation?
CLOSE
To remove all demo limitations, enter your name and a valid series number equally shown in your product license email. We recommend using copy & paste to enter the serial number to avert any typos or regional encoding problems.
A series number can be purchased via the respective product page. One time you have your serial number, open the plug-in in your DAW/host. Demo versions of the plug-in volition show a nag screen on launch. Select the the middle choice that reads enter your serial number , and copy & paste the details from your product license email.
If y'all do not see the nag screen, and then click on the plug-in's Information Brandish (the information window unremarkably along the height of the interface which shows the current patch name, parameter values etc) and select Enter series number from the top of the list.
When using re-create & paste, please avert copying empty spaces at the commencement and/or end of the codes.
If your host software doesn't let pasting text via keyboard command, please right-click into the text entry fields in the registration dialog window and choose the paste control from the context menu.
Q: I cannot register my plug-in.
CLOSE
When entering your name and serial number, please type them in exactly as they were sent to y'all in the license email. Practice not include whatsoever quotation marks ".
Entering another proper name (abbreviation, initials, artist name, etc.) or mistaking the letter O for the number 0 volition make the registration fail. We recommend that y'all copy & paste the license information straight from the electronic mail into the registration text fields instead of typing each alphabetic character and number by paw.
When using copy & paste, please avert copying empty spaces at the beginning and/or cease of the codes.
If your host software doesn't permit pasting text via keyboard command, please right-click into the text entry fields in the registration dialog window and choose the paste control from the context menu.
If you lot are still having problems registering your plug-in, please contact support.
Q: I cannot detect my series number(s). What should I practise now?
Close
Yous can recall your serial numbers past visiting the My Licenses folio on our website. Enter the electronic mail accost yous used to buy your u-he software and our system will send yous a list of all your registered serial numbers.
Note: A previous version of u-he.com required a login and password. Nosotros have removed this feature and the older accounts no longer be.
Q: Can I transfer my u-he plug-in licenses to someone else?
CLOSE
Yep, you tin.
License transfers are free of charge beginning ix months afterward the engagement of buy in our website store, or nine months after the license was redeemed using a registration lawmaking.
If you wish to transfer a license earlier than nine months after its date of buy, you will need to purchase a transfer token for fifteen€ from our online store, 1 token per premature license to transfer.
Please note that license transfers are not possible earlier than six weeks later on the appointment of purchase.
Transfer tokens are non listed in our online store. If you need to purchase a transfer token, our support staff will notify you of this, and ship you a link to purchase the token with. If you know from a by transfer how and where to purchase transfer tokens, please practice not buy any tokens without contacting us near the transfer get-go.
Later on purchasing a transfer token, please contact the states again and let us know that you take done so.
Soundsets do not require transfer tokens, equally they are automatically transferred with the corresponding plug-in.
It is not possible to transfer soundsets on their own, including The Dark Zebra.
To consummate a transfer, all we need is the new owner's full name and electronic mail address.
You can use the form on our support page to begin the process.
The simply exception to the above rules are NFR (not for resale) licenses, those can non exist transferred at all.
Q: On how many computers can I use my u-he licenses simultaneously?
Close
Licenses for our products are issued to people, not machines. You can install, activate and use your u-he products on whatsoever computers you personally ain and utilize without having to purchase extra licenses—as long as you are the one using them.
Also, we practise not differentiate between macOS, Windows and Linux—i license covers everything.
Q: How tin I delete / change the registration of my plug-in?
Close
To unregister a u-he plug-in, yous just demand to delete one file from your computer.
The following case uses our product Bazille, but it volition piece of work for any other u-he plug-in, but substitute "Bazille" with the corresponding production proper noun.
On macOS delete this file:
Mac Hd/Users/YOUR_USERNAME/Library/Application Support/u-he/com.u-he.Bazille.plist
On Windows delete this file:
*YOUR Data DIRECTORY INSTALL PATH*\Bazille.data\Support\com.u-he.Bazille.user.txt
For more than info on our recommended install paths, run into this FAQ article.
If you are not sure which path you lot chose for the Information directory during installation, simply utilize your reckoner'due south search function and enter "Bazille.data" and it will appear in the search results.
After removing the previous registration, to annals with different information load a new instance of the plug-in. You will be presented with the demo nag screen where you lot can enter your name and serial number.
Q: What are the conventions and requirements for user names?
Close
The user name is the name you provided during buy, or when inbound your redeem code.
Typically, your user proper name will simply be your regular proper name.
If you wish to not have your full proper noun displayed when the plugin is first loaded, e.g. because you want to use the plugin in videos or alive streams, then yous have multiple options.
- The proper name disappears once you load a preset. But load a preset before the stream starts.
- Alternatively, save a project file that you load in your DAW, which contains the plugin with a preset already loaded.
- Or apply your host's function to save a default preset for the plugin, then it gets loaded whenever you load the plugin.
If none of these options are sufficient for you, then please contact us and we will provide you with an alternative user name of your choice.
Note: At that place are some conventions a user name must fulfill to exist valid:
- The name must consist of at to the lowest degree two words, with a combined minimum of five characters.
- Valid characters contain umlaut characters (ä, ö, ü) likewise as pretty much any other UTF-viii compatible symbols.
- Special characters like dots, dashes, at-symbols (.,-@) and numbers are valid characters, just they do not count towards the 5 character minimum.
- John Doe
- John D
- A N0NyM0US€
- Anonymous Inc.
- J0hnny v
- ゴリラ クジラ
- J - only one word
- Johnny - just one give-and-take
- J Doe - fewer than five valid characters
- John @ - fewer than five valid characters
- J D1O2E3 - fewer than five valid characters
- @ @@@@ - no valid characters at all
- 1 2345 - no valid characters at all
You are welcome to employ your company or artist name, as long as information technology satisfies the above requirements.
Examples of valid user names:
Examples of invalid user names:
» Purchasing
Q: Does u-he have special offers / discounts?
CLOSE
Mostly, nosotros exercise not offer sales and discounts on our products. In that location are, however, exceptions from fourth dimension to fourth dimension. For instance, we have run customer surveys which included a small coupon incentive, and we take the Zebra2 Dinosaur Crossgrade offering for 50 € off the retail price. Sometimes, to celebrate special milestones, we accept offered discounts on specific plug-ins.
Our preference is to keep our prices reasonable, and we would rather non show preferential handling to ane group of customers over another.
If y'all are on a express budget we have a number of freeware plug-ins:
Please subscribe to our newsletter and we will let you know whenever we run a sale or offering discounts.
If you are interested in purchasing multiple licenses of products (e.g. a campus or company license), so please contact us and nosotros tin piece of work out the details.
Q: Where tin I buy ZebraHZ / The Dark Zebra?
CLOSE
Y'all can purchase The Dark Zebra / ZebraHZ on its product folio.
Notation: The Nighttime Zebra is a soundset for Zebra2, and requires a Zebra2 license in order to piece of work.
Q: I purchased a u-he plug-in from a reseller. What practise I practise at present?
CLOSE
After purchasing a u-he plug-in from a reseller, you volition demand to download the installer and get your serial number. To get your series number please redeem the registration lawmaking you received from the reseller.
Note: The registration code the reseller sent you is not a serial number and volition not unlock the plug-in.
- Redeem your registration code here: redeem.u-he.com.
- Enter your registration code into the fields on the page.
- When asked, enter your first name, last name and email accost.
- An e-mail with your serial number and download link will be sent to the supplied email accost.
- Use the information in this e-mail to unlock your plug-in. Come across: Q: How practise I remove the demo limitation?
Q: Where can I download my soundsets?
Close
This topic answers the following questions:
- Where exercise I download the soundset I just purchased?
- Do I actually demand to wait until the start of next month to download my soundset?
- What if I desire to download the soundset again in the future?
After completing your soundset purchase, you will receive an club confirmation electronic mail from MyCommerce. This email contains your invoice and also a download link for your soundset. The e-mail should commonly get in at your inbox inside a few minutes, merely depending on the organization load at MyCommerce, information technology can sometimes take upwardly to 1-2 hours, or even longer if at that place is a problem with your payment method.
If you didn't receive the email from MyCommerce within two hours later on completing your buy, please check your spam/junk/"promotional" binder. Should the email also non be in at that place, and so please contact u.s. directly so we can aid you.
Electronic mail providers sometimes falsely declare our emails as spam and block them completely. In some cases it tin help to add support@u-he.com and noreply@mycommerce.com to your account'south spam whitelist in your email settings. Run across Q: I sent an email to support, why didn't I receive an respond?
Once this is done, we tin ask MyCommerce to re-ship the order confirmation email.
Under no circumstances do you need to wait until the start of the next calendar month to receive your soundset!
We receive the information nigh purchased soundsets only one time a month, and importing them into our system is a tedious manual task. So we will only link newly purchased soundsets to your customer record at the commencement of the following calendar month.
This doesn't mean there is no mode for you to download the soundset during this time. It merely ways that, if yous asking an electronic mail from the My Licenses page, information technology will non contain a download link for your newly purchased soundset nevertheless.
The download link in the original buy email from MyCommerce is valid for 4 weeks after purchase. Should you need to re-download your soundset during this time, simply utilize the download link provided in that email.
If you wish to download your soundset over again at a later on point, simply request your license data by entering the email used during purchase into the My Licenses course on our website.
The email y'all'll receive volition contain an overview of all your purchased products and their licenses, as well as download links for all your purchased u-he soundsets.
The download links in My Licenses emails are valid for 72 hours later on requesting. If you don't manage to download the soundset during this time, only request another My Licenses electronic mail to receive a fresh set of download links.
Q: Can I sell plug-ins purchased as part of a packet?
Close
Yes. When you purchase one of our bundles, you are purchasing individual plug-ins. Our bundles only act as a convenient manner to buy a large number of plug-ins at one fourth dimension at a discount. Each plug-in is downloaded separately and receives an individual serial number. In that location is no universal bundle serial to unlock all the included plug-ins. You can transfer ownership of any of the plug-ins in the package equally per our regular transfer policy. Come across: Q: Can I transfer my u-he plug-in licenses to someone else?
» Installation and compatibility
Q: Which operating systems do u-he products back up?
CLOSE
All our plug-ins come as native 32 and 64-bit versions for Windows.
Electric current versions for macOS come equally 64-chip versions with native support for Apple Silicon M1 processors.
Each production page lists detailed minimum requirements, please check these earlier purchase.
Nosotros currently practice non officially support Linux or whatsoever other platforms. Still, beta versions for Linux can be found at this forum thread . Nosotros also offer the beta versions as downloads from the product pages on our website. Please feel free to download and give them a spin. If you exercise, we would appreciate it if you participate in the forum thread and tell us if and how everything worked on your system, issues reports and any other input.
For the total listing of supported plug-in formats, delight see: Q: Which plug-in formats do u-he products back up?
Q: Which plug-in formats do u-he products support?
Close
All our plug-ins support the following formats:
- Audio Units (AU): macOS only
- VST2: macOS, Windows and Linux (beta)
- VST3: macOS, Windows and Linux (beta)
- AAX: macOS and Windows
Considering of the move to the AAX format, we no longer update or support RTAS.
There are no DSP accelerated versions of our plug-ins bachelor. Linux versions will remain beta for the time existence, with technical support provided via our Linux sub-forum at KVR.
Q: Are u-he plug-ins 64-fleck compatible?
CLOSE
All of our plug-ins come every bit 64-bit versions on macOS, Windows and Linux (beta).
On Windows and Linux, our plugins are also available as 32-bit versions.
Q: Which install paths should I choose? (Windows)
Close
The installation paths for the VST3 and AAX formats are fixed, so those plug-ins volition be installed to their default locations:
C:\Program Files\Common Files\VST3\
C:\Plan Files (x86)\Common Files\VST3\
C:\Program Files\Common Files\Avid\Sound\Plug-Ins\
C:\Program Files (x86)\Common Files\Gorging\Audio\Plug-Ins\
The installation paths for VST2 plug-ins tin can be customized. If you lot installed other VST2 plug-ins before, you should already take a designated plug-in directory, and then y'all will likely know where you want your new VST2 plug-ins to go.
If yous have never installed a VST2 plug-in before, so bank check the default path your DAW software uses to look for plug-ins. Your DAW should have a preferences dialog that lets y'all prepare the folder in which it will search for VST2 plug-ins. Observe it, remember information technology, and make certain the u-he installer installs your new VST2 plug-ins in that location, otherwise your DAW will not find them.
The installer will also ask for an install path for the .data directory, and this is the of import part. The .data directory contains plug-in resources like GUI graphics, presets, user settings, etc. If the resources in this folder are not readable/writable because of admission permissions, and so the plugin will see problems like forgotten licenses or blank GUIs. And so cull a location that is not inside a protected system folder, like due east.g. C:\Program Files\* or C:\ProgramData\*.
Any custom location exterior of C:\Program Files\* or C:\ProgramData\* should work, but our recommendation is to place the .data folder somewhere inside your user documents path, e.one thousand. like this:
C:\Users\*YOUR USERNAME*\Documents\u-he\*.information
Should you lot meet any issues, please do not hesitate to contact us.
Q: Where are the plug-in files installed? (macOS)
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On macOS, the target folders for well-nigh components of our plug-ins are pre-defined either by the operating system or by the plugin format. After the installer has successfully completed, all required files should have automatically been copied to their expected locations.
This is where the main plug-in files are installed to:
AU: Macintosh Hard disk drive/Library/Audio/Plug-Ins/Components/
VST2: Macintosh HD/Library/Audio/Plug-Ins/VST/u-he/
VST3: Macintosh HD/Library/Audio/Plug-Ins/VST3/
AAX: Macintosh Hd/Library/Application Support/Gorging/Audio/Plug-Ins/
Globally shared files (for all users) are copied to these locations:
Factory patches: Macintosh HD/Library/Audio/Presets/u-he/*Product*/
Microtuning scales: Macintosh Hard disk drive/Library/Awarding Support/u-he/Tunefiles/
Alternative skins: Macintosh Hard disk/Library/Application Support/u-he/Themes/
Other resources: Macintosh HD/Library/Application Support/u-he/*Product*/
User-specific files are copied to these user-specific locations:
User patches: Macintosh HD/Users/*USERNAME*/Library/Audio/Presets/u-he/*PRODUCT*/
Preferences: Macintosh Hard disk drive/Users/*USERNAME*/Application Support/u-he/
Note: User-specific files are stored inside the user path of the business relationship currently logged in on your Mac. Newer versions of macOS hide the user path folder by default. Should y'all not exist able to locate it in Finder, then please follow these steps.
Q: Where are the plug-in files installed? (Linux)
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Our Linux plug-ins come in a .tar.xz archive that contains an installer script, which when run will automatically copy all required files to their expected locations on your system:
VST2 plug-in: /habitation/*USERNAME*/.vst/u-he/
VST3 plug-in: /domicile/*USERNAME*/.vst3/u-he/
Plug-in data: /home/*USERNAME*/.u-he/
Note: All these folders are inside your user account'due south dwelling path, and they are hidden by default. If you can not discover these folders in your file director, please check its preferences for a "testify hidden files" setting.
Q: How do I solve file permission issues on Windows?
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If a u-he plug-in starts interim strangely, e.1000. forgets its registration, loads with a blank UI or gives you "could not write to file" error letters, then its resources were probably installed to a location that Windows is protecting too fiercely. In such cases, please follow the instructions below.
❖ Note: This example uses Diva, but the process volition work for whatever u-he plug-in if you substitute "Diva" with the appropriate plug-in proper noun.
- Uninstall the plug-in according to the instructions in this FAQ article.
- Create a binder somewhere within your Windows user path, similar this:
C:\Users\*YOUR USERNAME*\Documents\u-he\ - Run the plug-in installer and follow instructions until you are asked where to put the .data binder.
- At the top of the dialog, click the "Browse…" push and locate the binder you created in stride 2.
The .data folder needs to be placed inside that binder, and then the text box should read something similar this:
C:\Users\*YOUR USERNAME*\Documents\u-he\Diva.information\ - Brand certain you lot check the pick "manual folder choice" in the lower one-half of the dialog, then continue with the installation.
If these instructions don't solve the problem, please practice non hesitate to contact united states of america.
Q: Why are my u-he plug-ins in demo mode in GarageBand?
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GarageBand X (v10+) introduces sandboxing, a security characteristic to prevent malicious lawmaking from harming your reckoner and files. Unfortunately, this extra security means plug-ins inside GarageBand no longer have access to your hard drive and cannot load the registration file. Since the plug-ins can no longer access the registration file, they recall they are in demo mode.
The solution is simple:
Just enter your registration details in the plugin while using GarageBand.
The registration .plist file volition exist saved to the following location:
Macintosh HD/Users/*YOUR USERNAME*/Library/Containers/ com.apple.garageband10/Data/Library/Awarding Support/u-he/
If y'all are using multiple hosts, delight continue in listen that due to the sandboxing, GarageBand will likewise utilize separate files for:
- Your plugin preferences
- The MIDI learned parameters
- The preset database (this includes your preset'southward favourite status)
The sandboxed versions of these files are also stored in the to a higher place mentioned location.
If you cannot discover the Library folder located Mac Hd/Users/YOUR_USERNAME/ please see: Q: Where practise I find the user Library folder.
Q: How can I uninstall u-he plug-ins?
Shut
There are currently no uninstallers for our plug-ins, but information technology is on our project listing.
For now, yous will have to remove our plug-ins manually by deleting a number of files and folders in several locations. The following example uses Diva, but it will work for any other u-he plug-in if you substitute "Diva" with the corresponding plug-in name.
Windows
-
C:\Plan Files\Common Files\Avid\Audio\Plug-Ins\Diva.aaxplugin -
C:\Program Files (x86)\Common Files\Avid\Sound\Plug-Ins\Diva.aaxplugin -
C:\Program Files\Common Files\VST3\Diva(x64).vst3 -
C:\Program Files (x86)\Mutual Files\VST3\Diva.vst3 -
C:\*YOUR 64-BIT PLUGIN FOLDER*\Diva(x64).dll -
C:\*YOUR 32-Flake PLUGIN FOLDER*\Diva.dll
Note: The location of your VST2 plug-in folders depends on where you installed the DLL files. Information technology will ordinarily be in the aforementioned folder as all your other VST2 furnishings and instruments.
If you have never specified a custom path for plug-ins, the default location for 64-scrap plug-ins should be:
C:\Plan Files\Steinberg\VstPlugins\
The default location for 32-bit plug-ins should be:
C:\Program Files (x86)\Steinberg\VstPlugins\
Forth with the files mentioned higher up, each location should also comprise a binder or shortcut called Diva.data .
To completely uninstall Diva, delight besides delete any occurence of Diva.data folders and/or shortcuts you come beyond.
By default, it should be located at C:\Users\*YOUR USERNAME*\Documents\u-he\Diva.data.
If the actual Diva.data folder is in a custom location (that you specified during installation of the plug-in), then please locate it and delete information technology as well.
macOS
-
Mac Hard disk drive/Library/Audio/Plug-Ins/Components/Diva.component -
Mac HD/Library/Audio/Plug-Ins/VST/u-he/Diva.vst -
Mac Hard disk/Library/Audio/Plug-Ins/VST3/Diva.vst3 -
Mac Hard disk/Library/Application Back up/Avid/Sound/Plug-Ins/Diva.aaxplugin -
Mac Hard disk drive/Library/Awarding Support/u-he/Diva/ -
Mac HD/Library/Documentation/u-he/Diva/ -
Mac HD/Library/Audio/Presets/u-he/Diva/ -
Mac HD/Users/*YOUR USERNAME*/Library/Application Back up/u-he/Diva/ -
Mac HD/Users/*YOUR USERNAME*/Library/Application Support/u-he/com.u-he.Diva.midiassign.txt -
Mac HD/Users/*YOUR USERNAME*/Library/Application Support/u-he/com.u-he.Diva.plist -
Mac HD/Users/*YOUR USERNAME*/Library/Application Back up/u-he/com.u-he.Diva.preferences.txt -
Mac HD/Users/*YOUR USERNAME*/Library/Sound/Presets/u-he/Diva/
Annotation: Some newer versions of macOS hide the User Library binder Mac Hard disk/Users/*YOUR USERNAME*/Library/ by default. Should you not be able to locate it in Finder, please follow these steps.
» Using the products / how-to
Q: How practice I do X with plug-in Y?
Close
Nigh u-he plug-ins come with comprehensive user guides explaining all the features and functionality. If reading the user guide does not provide any answers, please visit our forum and ask your question there. The forum is full of helpful and knowledgeable people, and members of the u-he team ofttimes chinkle in every bit well.
Q: How do I ship MIDI to u-he's furnishings in Apple Logic?
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- Create an instrument track and choose your instrument.
- Under the instrument, where it says Stereo Out , click and agree and so change to Jitney one (assuming you are not using any other buses already).
- Go into the Environment and locate Bus one . Where it says Stereo Out , click and hold then select No Output .
- Go back to the main arrange window, create another instrument track. On the Instrument Insert Slot (not the Insert Outcome Slot ) choose AU midi controlled effects and then the event you want to utilise.
- Click and hold the Side Chain section in the top right of the window, and then select Bus i .
Q: Where do I put new presets / downloaded presets?
Close
New or downloaded presets need to become where the factory presets are installed in order to exist seen past the plug-in.
To add them:
- Open up the correct u-he plug-in
- Switch to the Preset Browser
- Right-click on the Local folder to show a popup menu
- Select the open up in Explorer (Windows) / reveal in Finder (macOS) option.
Your OS will show you lot the folder containing the factory preset library for that plug-in. You lot tin can put your new presets into this folder, or create a new sub-folder for them. You are free to change the folder structure in there, rename / move / delete folders and presets equally you similar.
Once all your new presets are in place, go back to the plug-in, right-click on the Preset Browser binder listing over again and select refresh from the popup bill of fare. You lot should now see your new presets in the list.
Alternatively (one or more preset files):
- Open the correct u-he plug-in
- Switch to the Preset Browser
- Select the folder you want to move the presets into
- Drag & driblet the preset files from your file browser into the preset list department of the GUI
Alternatively (unabridged folder with preset files)
- Make sure the preset binder only contains preset files and no other file types
- Open the right u-he plug-in
- Switch to the Preset Browser
- Drag the preset folder from your file browser into the directory tree section of the GUI
- Drop the preset folder onto the tree directory you lot desire to motion the presets to
See the plugin'southward manual for more than details on how to use elevate & drop with the browser.
Q: Where are my preset favourites (old browser and new browser)? And can I copy them from one reckoner to some other?
Close
If your plug-in already uses our new preset browser, your favourites are stored in the database file created by the plug-in, named PLUGIN_Presets.presetsdb (substitute PLUGIN with the name of the plug-in, like Diva_Presets.presetsdb ).
On Windows, you will find the file here: ~\PLUGIN.data\PresetDatabase\
On macOS, yous will find the file here: /Users/YOUR_USERNAME/Library/Application Back up/u-he/PLUGIN/PresetDatabase/
To transfer your favourites from one plug-in installation to the other, simply re-create that database file.
When doing and then, delight ensure that the binder and preset construction is identical on both computers, otherwise the database won't exist able to assign the favourites correctly.
Alternatively, you can employ the plugin's Preset Browser to export a file that contains all required details about the favourite status of your presets, and then import this file into your plugin installation on the other calculator.
Follow these steps on the source computer:
- Open the u-he plug-in on the source computer
- Switch to the Preset Browser
- Hold down the Shift key on your keyboard (and keep it held downwardly)
- Drag the Favourites smart folder out from the Preset Browser
- Drib the Favourites smart folder on your Desktop
This will brand the plugin on the source estimator create a file with all required information.
On the target computer, please follow these steps:
- Open the u-he plug-in on the target computer
- Switch to the Preset Browser
- Drag the previously exported file inside the plugin
- Drop the previously exported file onto the principal favourites smart folder in the Preset Browser
Please refer to the transmission for more details about this feature.
If your plug-in uses the sometime browser, your favourites are stored in a file named Favourites.db.txt , located in the root folder of the preset library. To discover it:
- Open the correct u-he plug-in
- Switch to the Preset Browser
- Right-click on Local to evidence a popup bill of fare
- Choose open up in Explorer (Windows) / reveal in Finder (macOS)
- The Os volition open a window showing a folder containing the factory preset binder.
- Open that binder and find Favourites.db.txt , so copy it from one plug-in installation to the other.
» Product information
Q: How many factory presets are there?
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Skilful question. The number seems to abound with every update, then these totals are approximates and probable to vary slightly:
- ACE: 850 (rev. 12092)
- Bazille: 1581 (rev. 12092)
- ColourCopy: 100 (rev. 12092)
- Diva: 1354 (rev. 12092)
- Filterscape: 107 (rev. 3898)
- FilterscapeQ6: 17 (rev. 3898)
- FilterscapeVA: 795 (rev. 3898)
- Hive 2: 2420 (rev. 12092)
- MFM2: 389 (rev. 3898)
- Podolski: 332 (rev. 12092)
- Presswerk: 125 (rev. 12092)
- Protoverb: 57 (rev. 12092)
- Repro-1: 501 (rev. 12092)
- Repro-five: 952 (rev. 12092)
- Satin: 131 (rev. 12092)
- TripleCheese: 254 (rev. 12092)
- Twangström: 83 (rev. 12092)
- TyrellN6: 584 (rev. 3898)
- Uhbik Runciter: 30 (rev. 3898)
- Uhbik-A: 54 (rev. 3898)
- Uhbik-D: 45 (rev. 3898)
- Uhbik-F: 35 (rev. 3898)
- Uhbik-G: fifty (rev. 3898)
- Uhbik-P: 48 (rev. 3898)
- Uhbik-Q: 30 (rev. 3898)
- Uhbik-S: 35 (rev. 3898)
- Uhbik-T: 33 (rev. 3898)
- Zebra2: 551 (rev. 12092)
- ZebraCM: 221 (rev. 12092)
- ZebraHZ: 399 (rev. 12092)
- Zebralette: 247 (rev. 12092)
- Zebrify: 29 (rev. 12092)
Of course, y'all can always purchase more soundsets from u.s., or download thousands for free from the PatchLib.
Q: Where can I find more u-he presets?
Shut
We sell additional soundsets for our plug-ins, you tin can observe these on our soundset pages.
Our PatchLib has thousands of actress presets for our plug-ins created by our community of customers—commercial and free soundsets in a variety of styles are bachelor.
Q: Where can I find user guides (manuals) and tutorial videos?
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User guides are included with installer downloads, only y'all can likewise discover them on the individual production pages.
TyrellN6 has user-created English and High german manuals, available on the Amazona website .
We nerveless our plug-in tutorials (both video and written) on the tutorials page. All video tutorials are besides establish on our YouTube channel .
Q: Where can I download ZebraHZ / The Dark Zebra?
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The Nighttime Zebra is considered a soundset for Zebra2, and then information technology is not bachelor for public download from its product folio. Installers for soundsets can only exist downloaded by requesting an e-mail on the My Licenses page on our website.
To request a download link, go to the My Licenses folio and enter the email accost you used to buy ZebraHZ / The Dark Zebra. Our organisation will transport you an email that contains temporary download links for your purchased soundsets, including The Nighttime Zebra.
Q: Where can I download TyrellN6?
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TyrellN6 is a freeware synthesizer we developed for the High german online magazine Amazona. Installers are available on the Amazona website .
Scroll down the page and look for the links that start with the word DOWNLOAD.
Q: Where can I download ZebraCM?
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ZebraCM (Zebra: Computer Music edition) is a magware version of Zebra2 developed for Calculator Music magazine. ZebraCM includes selected modules from Zebra2 and is bundled in the simpler configuration of Zebra 1.0.
ZebraCM is magware and is only bachelor from the CD/DVD included with every issue of Computer Music.
Q: Where can I download BazilleCM?
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BazilleCM is a stripped-down version of Bazille developed for Computer Music magazine. To run across what the differences between BazilleCM and Bazille are, visit the BazilleCM page.
BazilleCM is magware and is simply available from the CD/DVD included with every outcome of Estimator Music.
Q: Where tin I download BeatZille?
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BeatZille is a stripped-downward version of Bazille developed for the German language magazine Crush. To see what the differences between BeatZille and Bazille are, visit the BeatZille folio.
BeatZille is magware and is only available from the CD/DVD included with every issue of Shell.
Q: Where can I download Zoyd?
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Rumblence: Zoyd is ane of our retired products and no longer supported. Notwithstanding, you can still find the installer (32-fleck Mac AU simply) and more info on the retired products page.
Q: Where can I download LtmLabs?
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LtmLabs is 1 of our retired products and is no longer supported. LtmLabs is simply available by ordering onetime problems of the High german magazine Audio & Recording.
Q: I have questions about u-he Rack Extension (RE) plug-ins.
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All RE issues are handled past Propellerhead directly. This includes sales, license transfers, product swaps, refunds etc... Yous can contact Propellerhead hither .
» Accounts
Q: I had an account on the quondam version of the website, where did it become?
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As role of the update to the website, we removed the previous version of the user accounts. Now, to admission your license information, serial numbers and downloads visit the My Licenses folio and enter your email address. We will so ship an email with this data to you.
Q: Do I need an account to use u-he.com?
Close
No. All content and information on u-he.com tin exist accessed freely.
Q: Where tin I find a list of the u-he products I own and download links?
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Visit the My Licenses page on u-he.com and enter your email address. Our organization volition transport you an email with a list of the products you registered to that email accost, including your series numbers and soundset download links.
If you lot have multiple products registered to multiple different e-mail addresses, you will need to submit one My Licenses request per email accost.
If you wish to have licenses from multiple email addresses consolidated into a unmarried customer tape, and so that you only need to submit ane request with any of your email addresses, so please contact our support squad.
» Miscellaneous
Q: I sent an email to support, why didn't I receive an answer?
Shut
We try to reply to all emails as speedily as possible. Please think that we are located in Frg and our customer back up hours are Monday–Friday, 11AM–6PM Fundamental European Time (CET). Depending on the complexity of your asking and our volume of support emails, replies tin can take upwardly to 48 hours. Remainder assured we volition reply to you equally soon as we can.
If yous have non received a reply from us, and so please check your spam/junk/"promotional" folder, as some mail providers can mistakenly marking our emails as spam. To make sure our emails are delivered, add the following electronic mail addresses to your email whitelist or list of trusted contacts.
- support@u-he.com
- anybody@u-he.com
Below are instructions on how to whitelist emails for some email providers. But since everything is subject to modify, please ultimately refer to your email provider's assist documents (and allow us know) should the following instructions be wrong.
Hotmail
- Go to the Post tab to change over to your inbox
- Click Options (at the peak right) and select Junk e-mail
- In the section Safety and blocked senders, select Safe senders
- Enter u-he.com into the text area and click Add together to list
Gmail
- Go to Contacts on the left
- Select to Add Contact on the right
- Enter the eMail addresses mentioned above into the Master Email field
Gmail also has a Not Spam function, and so if you find any e-mail from u-he inside your spam folder, please click the little box next to the erroneously filtered messages and click the Not Spam button at the acme. The Not Spam push is also displayed at the top of whatsoever currently opened spam eMail.
Yahoo
- Click Options to go to Post Options
- Select Filters and cull to Add one
- In the From header: line at the top, ensure that the dropdown box is ready to the contains condition
- Enter u-he.com into the text expanse next to the dropdown box
- Most the bottom, where it says Motility the message to, select Inbox from the dropdown box
- Apply by clicking Add together Filter
Q: When are your office hours?
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Our regular office hours are Monday through Friday:
- Full general function hours: 9AM–8PM Central European Fourth dimension (CET)
- Customer support hours: 11AM–6PM CET
Delight note that we are located in Berlin, Germany.
Q: I am an artist, volition you lot endorse me?
Close
Nosotros stay away from creative person endorsements for various reasons. We notice this arrangment to be mutually advantageous: we do not bother artists with interview requests or keep request them for more and more promo material. And no star-struck fan post. We respect artists' privacy and keep our website free of statements that might get embarrassing later.
We would notwithstanding love to have you on board. Nosotros offer smashing products with personal customer support and costless updates, costing no more than a decent night out.
Q: I am a audio designer, tin I work for y'all?
Shut
If you are an experienced sound designer and are familiar with one or more of our synthesizers, then feel free to contact united states.
If y'all make up one's mind to get in affect about working together, please include a pocket-sized set of presets you have carefully created using one of our synthesizers so nosotros tin meet how yous piece of work. And y'all should be open to critical feedback likewise.
We are currently happy with the sound designers we work with, so we cannot hope anything, just nosotros are ever open up to and curious most new people.
Didn't find the respond to your question here? Feel free to mail your question in our forum to tap the collective cognition of our community.
Y'all're also welcome to contact us direct, we're always happy to help.
U He Hive Mac Os X Download
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